Identified - Yesterday, our Asset Service (responsible for delivering and transforming media) experienced a startup issue due to an external incident affecting dependent package availability.
This impacted our ability to initialize required dependencies during deployment. We are implementing changes to ensure these dependencies are fully prepared going forward.
The Asset Service was unavailable from 13:45 to 14:45 (CET) on 16.04.2026.
The service is now back online and operating normally. However, conversion of EPS and PDF files to images is currently unavailable. We are actively working on resolving this and will provide an update as soon as full functionality is restored.
We apologize for the inconvenience and appreciate your patience.
Apr 17, 2026 - 08:43 CEST
This impacted our ability to initialize required dependencies during deployment. We are implementing changes to ensure these dependencies are fully prepared going forward.
The Asset Service was unavailable from 13:45 to 14:45 (CET) on 16.04.2026.
The service is now back online and operating normally. However, conversion of EPS and PDF files to images is currently unavailable. We are actively working on resolving this and will provide an update as soon as full functionality is restored.
We apologize for the inconvenience and appreciate your patience.
Apr 17, 2026 - 08:43 CEST
Application
Operational
Public API
Operational
CDN
Operational
Accounts
Operational
Asset service
Partial Outage
Publication service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.